10 Tips To Effectively Communicate With Your Filing Agent
Communicating effectively with your registered filing agent is a must if you want to streamline your company’s legal and regulatory compliance in Singapore. Prompt and accurate exchange of critical information and instructions helps you avoid fines and penalties and losing your business’ credibility.
Tips to Communicate With Your Registered Filing Agent in Singapore
This detailed guide provides you 10 tips to communicate effectively with your registered agent and streamline your mandatory filings with the Singaporean regulatory authorities.
1 Know the Role of a Registered Filing Agent
These filing agents are authorised entities which can communicate with the regulatory authorities or agencies in Singapore. It makes them much more than just a go-between.
They specialise in understanding, decoding, and executing the nuances of business compliance and the regulatory environment with authority. These experts can assist you in tasks like Singapore company registration, registered office address, annual filing, Etc.
The filing agents are the right people to hire to secure your compliance. They know the updated regulatory requirements because they update their knowledge-base whenever there are changes in the laws.
They are in the right position to advise you on these changes and bring you up-to-date on the prevalent legal standards.
Still, it is important to know their role and responsibilities they shoulder to have a fair idea about their work. It helps you set your limits and expectations about their services and communicate your business needs effectively.
2 Prepare Documentation in Advance
The registered filing agents are experts in their field. They know the nuances of regulatory requirements. However, their work depends on your preparations.
You have to supply them with accurately completed documents. You must be on your toes to prepare these well in advance of the filing deadlines. Submitting incomplete or inaccurate documents prolongs the work and delays your compliance.
If you need effective and efficient service from your filing agent, you must be proactive and organised to submit all the necessary documents to them on time.
3 Keep Your Communication Clear and Short
If you want to convey your business needs to your filing agent, communicate with them with clarity and concisely. Tell them what you need in simple words without writing an essay.
If you want advice or information, ask your question in a clear and straightforward manner? Simply worded needs or issues generate accurate responses and actions.
4 Choose Your Communication Channel Carefully
You may have your preferred communication channels. However, you will be able to communicate more effectively with your filing agent by using the ones they prefer.
Generally, these professionals communicate using emails, phone calls, video calls, SMSs, chats, and face-to-face interaction. Adopting their or a common communication channel works best for informative responses and resolution of issues.
5 Update Your Filing Agents about Changes in Your Business
You have to let your business change and evolve in response to market trends or changes in a business environment. You must update your fling agent with these changes. It helps them understand the impact and align with your business plans and new situation.
Most importantly, keeping them in the know helps in fulfil your filing needs accurately. It especially is true when the regulatory environment is as dynamic as that in Singapore.
6 Prepare and Stick to the Communication Schedule
Regular exchange of information helps you and your filing agent stay on the same page. It enables you to prepare the right documents and the agent to execute your legal and regulatory obligations.
You must prepare a schedule to meet and communicate regularly. Focused and to-the-point communication promotes deep understanding and cooperation.
Schedule and meet face-to-face or through video calls or conferencing. It will enable you to exchange your views on complex legal issues and ongoing projects and plan to meet future obligations.
Effective communication also helps you both go beyond business issues and strike a relationship in which you respect each other’s professionalism.
7 Be Prepared to Listen to Professional Advice
A filing agent has the latest knowledge and can help you to execute your compliance. They know the nuances involved and have the experience to implement them.
Listening to your agent’s advice and suggestions based on practical experience is a must. They give you new insights leading to effective business decisions.
8 Take Steps to Meet Deadlines
All your efforts must focus on meeting the deadline. Accurate and on-time successfully completed compliance work is the only compliance that matters.
It means doing your best to assist your agent, who operates within harsh regulatory constraints and mandatory timelines. Failing in these tasks means inviting legal trouble for your business.
Be clear about what your agent needs from you. Submit all documents, information and feedback accurately and within the due dates if you want to avoid fines and penalties.
9 Send Constructive Feedback
After analysing the outcome of your filing agent’s work, you may feel that there is room for improvement. In such a situation, you should provide constructive feedback to them. It will help them understand your needs and take the necessary steps to improve their services.
10 Build a Respectful and Professional Rapport
Focus on building a professional and respectful rapport with your filing agent. Such a relationship highly conducive to maintain effective communication leading to delivery of quality and efficient services.
Your filing agent brings more than just executing administrative and compliance-related tasks. They ensure streamlined operations and legal compliance and bless you with peace.
SBS Consulting is an experienced filing agent in Singapore. After hiring us, you can access certified professionals to help discharge your statutory compliance and business objectives and goals. You can depend on us for accuracy, on-time, and customised solutions.
Contact us at +65-6536 0036 or email us at info@sbsgroup.com.sg to know answers to business compliance-related questions. You can also rely on us, as a reliable registered filing agent, for services like company incorporation, company secretary, virtual office to start a new business in Singapore, Etc.
Also Read: Renting a Virtual Office in Singapore
